RESPONSIBILITIES

COIPA Italia S.p.A.

Introduction

COIPA Italia S.p.A. is committed to conducting its business with integrity, responsibility, and transparency. Our mission is rooted in sustainable development, sound corporate governance, compliance with applicable regulations, and respect for the communities and environments in which we operate. This document outlines the core responsibilities that guide our operations and relationships with stakeholders.

---

Corporate Social Responsibility (CSR)

We recognize the importance of creating shared value for society and the business. Our CSR strategy reflects a long-term commitment to social impact and community engagement.

Key responsibilities:

• Community Engagement: We support initiatives that enhance education, environmental awareness, and social well-being in the regions where we operate.

• Philanthropy: COIPA Italia actively contributes to charitable organizations and nonprofit projects aligned with our corporate values.

• Employee Volunteering: We promote employee participation in social initiatives, offering meaningful ways to contribute to the broader community.

---

Environmental Responsibility

Sustainability is a core principle of our business. We strive to reduce our environmental impact through innovation and continuous improvement.

Key responsibilities:

• Energy Efficiency: We adopt energy-saving technologies and practices across all operations.

• Waste Reduction: COIPA Italia implements waste management strategies that emphasize recycling and responsible disposal.

• Sustainable Infrastructure: We invest in clean energy and promote low-impact transport and infrastructure solutions.

• Environmental Compliance: We strictly adhere to environmental laws and standards, regularly monitoring and improving our performance.

---

Legal and Regulatory Compliance

COIPA Italia S.p.A. ensures full compliance with national and international laws, regulations, and industry standards. Transparency and accountability are fundamental to our governance approach.

Key responsibilities:

• Regulatory Compliance: All business activities comply with applicable safety, labor, environmental, and privacy laws.

• Reporting and Transparency: We maintain accurate records and ensure timely reporting to all relevant authorities.

• Anti-Corruption Measures: The company upholds a zero-tolerance policy for bribery and corruption.

• Tax Compliance: COIPA Italia fully meets its tax obligations in a timely and responsible manner.

---

Employee Welfare and Human Rights

Our people are our most valuable asset. We foster a workplace culture built on safety, respect, and equal opportunity.

Key responsibilities:

• Health and Safety: We provide a safe working environment through preventive measures, training, and continuous monitoring.

• Diversity and Inclusion: We embrace diversity and ensure that all employees are treated fairly and equitably.

• Professional Development: COIPA Italia invests in employee training and growth through structured learning programs.

• Work-Life Balance: We support flexible work arrangements and promote well-being across all levels of the organization.

---

Business Ethics

Ethical conduct is at the heart of how we do business. We hold ourselves and our partners to the highest standards of integrity.

Key responsibilities:

• Integrity and Fairness: Employees and stakeholders are expected to act with honesty, transparency, and respect in all interactions.

• Conflict of Interest: Any potential conflicts must be disclosed and managed transparently.

• Anti-Bribery: We maintain strict internal controls to prevent improper incentives or corrupt practices.

---

Stakeholder and Customer Responsibility

Building lasting, trustworthy relationships with stakeholders is key to our success.

Key responsibilities:

• Customer Satisfaction: We aim to exceed expectations by delivering high-quality, reliable services and solutions.

• Supplier Partnerships: We collaborate with suppliers who share our ethical standards and commitment to excellence.

• Investor Relations: We ensure timely, transparent communication with shareholders and uphold strong financial governance.

---

Data Protection and Information Security

We are deeply committed to protecting the privacy and security of data entrusted to us.

Key responsibilities:

• Data Privacy: We comply with data protection regulations such as the EU General Data Protection Regulation (GDPR).

• Cybersecurity: COIPA Italia continuously invests in cybersecurity infrastructure to prevent unauthorized access and safeguard information.

• Confidentiality: Employees are required to handle all business information with the utmost confidentiality and care.

---

Communication and Reporting

Clear, open, and responsible communication is essential to our internal culture and external relations.

Key responsibilities:

• Transparent Communication: We encourage open dialogue and the free exchange of ideas and feedback.

• Whistleblower Protection: Secure and anonymous reporting channels are in place to report unethical or illegal behavior. Whistleblowers are protected from retaliation.

• Public Disclosure: All public communications, including financial reports and press releases, are accurate, timely, and complete.